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Agency Y is a federal agency with 10,000 employees and a budget of $1B. Headquartered in Washington, DC, the organization’s offices and employees are geographically dispersed across all 50 states, as well as U.S. territories.

Background

  • Business situation
  • Problem statement

Agency Y is responsible for monitoring the nation’s food supply to ensure domestically and internationally produced agricultural products meet specific health and regulatory standards before being sold and distributed to the American public. 

In order to better identify, target, and isolate sources of food contamination and alert consumers who may have purchased these goods, Agency Y is considering implementing an Enterprise Resource Planning (ERP) system. ERP is the process of using technology to streamline the management of main business functions.

 

Key Considerations:

  • Agency Y is a massive organization that maintains hundreds of office locations across the country.
  • Agency Y works very closely with a variety of external third parties, including agriculture suppliers, vendors, farmers, manufacturers, and wholesale exchanges to ensure that products meet national regulatory standards.
  • The ERP system should maintain capabilities to automatically track shipments, producing both electronic and paper records.
  • IT infrastructure varies widely across Agency Y's office location, including various versions of software and hardware which poses a challenge to developing a standardized implementation plan to deploy the ERP system from Agency Y’s offices.
  • Agency Y is also challenged by fluctuations in their annual budget which has led them to request a plan that minimizes overall implementation costs.
  • The information that will feed into the ERP system is stored across multiple, separate systems across the United States.
Club Co. has asked Deloitte to help assess each option and determine how lucrative each would be.
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